Office of Community Resources

The Office of Community Resources, headed by Maisha Davis, Assistant Secretary of Community Resources, oversees the following departments:

Office of Workforce Development (Director - Fred Williams)
Continuum of Care (Director - Dr. Munazza Abraham, PhD, LP)
Education (Director - Michael G. Wilson, Ph.D.)
Community Resources (Director - Kathy Holiday-Crawford)
Community Placement (Director - Juanita Heaggans)
Resource Office (Executive Director - vacant)

Maisha Davis

Assistant Secretary of Community Resources

Maisha Davis is the Assistant Secretary of Community Resources with the Maryland Department of Juvenile Services. Maisha is a Baltimore native who holds a Bachelor of Science Degree in Psychology from Morgan State University and a Master of Social Work Degree from the University of Maryland, Baltimore. She has practiced social work for close to 30 years, including the provision of direct clinical services to children, youth, families, and individuals engaged in child welfare, juvenile justice, behavioral health, and public health care systems. Maisha is a skilled program administrator, experienced in community and coalition building, public policy, program development, training and facilitation, and strategic planning. Within the past 15 years, she has served as Deputy Director for the Maryland Association of Resources for Families and Youth (MARFY), as senior leadership with two Maryland state-licensed and contracted child- and family-serving nonprofit program providers, and as Program Director for Social Work and Outreach at Chase Brexton Health Care.

Following a very successful career in nonprofit program leadership, for the past several years, Maisha has devoted her attention to the growth and development of professionals and services as an educator and consultant. In these roles, she strives to equip practitioners and programs with the critical tools needed to instill hope, promote healing, and dismantle oppression within human services systems of care.

Fred Williams

Director of Workforce Development

Fred Williams is the Director of Workforce Development. Fred will spearhead DJS' workforce development initiatives. His past experience and commitment to expanding opportunities for our youth are qualities we are eager to leverage. He worked at DJS from 1993 to 2000 in various capacities and has spent the last several years running Job Corps Centers and other workforce development programs across the nation. Fred will be quickly accelerating DJS' efforts to expand access to workforce development opportunities for our youth.

Dr. Munazza Abraham, PhD, LP

Continuum of Care Director

Dr. Munazza Abraham serves as the Continuum of Care Director within the Office of Community Resources at the Maryland Department of Juvenile Services (DJS). She brings over a decade of experience in mental health and community engagement. As a licensed clinical and community psychologist, she is dedicated to advancing wellness by strengthening relationships within served communities, including families directly impacted by the criminal legal system and grassroots organizations that provide mentorship, mental health services, basic needs, and more. At DJS, Dr. Munazza directs the development, implementation, and evaluation of statewide Continuum of Care strategies to fill resource gaps and secure comprehensive, evidence-informed, and youth-centered services. In this role, Dr. Munazza leads efforts to build DJS’s capacity through developing sustainable community partnerships, increasing awareness of DJS programs and clear pathways for initiating collaboration with DJS, as well as coordinating trainings and other capacity-building initiatives for both agency staff and community partners. She prioritizes amplifying youth voice and ensuring that youth and family feedback is translated into actionable, system-level solutions. Committed to breaking down internal and external silos, Dr. Munazza works to advance community-informed approaches to healing, restorative accountability, and meaningful resource connection for youth and their families.

Michael G. Wilson, Ph.D.

Director of Education

Dr. Michael Wilson is the Director of Education for the Maryland Department of Juvenile Services. Dr. Wilson has worked in education, behavior, and juvenile justice for over 25 years. He began this work as a teacher of students with emotional and behavioral disorders, and later, as a university professor and researcher, he had the honor to work with educators focused on disability rights and juvenile justice education reform across the United States, as well as in Rio de Janeiro, Brazil, and Wuppertal, Germany. He has held appointments as an assistant professor at Teacher’s College, Columbia University, and as an affiliate faculty member at the Center for Justice at Columbia University, where his work focused on the intersections of special education, social policy, and juvenile and criminal justice systems. He serves as the court-appointed monitor for a state juvenile justice agency in a denial-of-education rights case. He has served as a subject matter expert and litigation consultant for federal and state investigations into the denial of rights under ADA and IDEA, curriculum access, and inappropriate and disproportionate use of exclusionary discipline (e.g., suspension, restraint, and seclusion). His work with the U.S. Department of Justice led to the largest district in one state successfully ending the use of seclusion, significantly reducing the use of restraint, and increasing the use of evidence-based behavior management practices. Dr. Wilson’s belief in the transformative possibilities of education across the lifespan has led him to volunteer his time to a local private school board as well as a workgroup focused on reforming adult and special education in Maryland’s correctional facilities.

Kathy Holiday-Crawford

Director of Community Resources

Kathy Holiday-Crawford is the Director of Community Resources for the Maryland Department of Juvenile Services (DJS). She provides strategic leadership in developing, overseeing, and coordinating statewide services for justice-involved youth. With over three decades of experience in juvenile justice, community supervision, and human services, Ms. Holiday-Crawford is recognized for her commitment to advancing equitable, community-based interventions that promote positive youth development and public safety.

Prior to her current role, Ms. Holiday-Crawford served as the Resource Specialist Supervisor for the Capitol South Region, where she managed regional service delivery across multiple counties, supervised staff, and oversaw placement and treatment coordination. She also played a key role in program evaluation, utilization tracking, and cross-system collaboration, serving on several interagency committees focused on youth outcomes and community engagement.

Before joining DJS, Ms. Holiday-Crawford dedicated 28 years to the Superior Court of the District of Columbia, Court Social Services Division, where she held multiple leadership roles focused on probation, contract oversight, development of community-based programming, and juvenile justice reform initiatives. She is widely respected for her collaborative leadership style, operational expertise, and unwavering dedication to improving outcomes for youth, families, and communities across Maryland.

Juanita Heaggans

Community Placement Director

Juanita Heaggans serves as the Community Placement Director for the Maryland Department of Juvenile Services (DJS), where she leads statewide efforts to develop, manage, and strengthen the continuum of care for youth requiring out-of-home placement. In this role, she oversees provider engagement, placement strategy, and service alignment to ensure youth are placed in safe, appropriate, and treatment-focused environments.

Mrs. Heaggans brings more than 19 years of experience working with youth and families across Maryland—the majority of this time has been with DJS. Her expertise spans licensing and regulatory compliance, program monitoring, contract oversight, and community resource coordination. Prior to her current role, she was the Director of Licensing and Monitoring, where she led oversight of residential providers, enforced compliance with COMAR regulations, and implemented enhanced monitoring practices to improve quality and accountability across the provider network. Throughout her career, Ms. Heaggans has demonstrated a strong commitment to public service, youth safety, and system improvement. She is recognized for her ability to balance regulatory enforcement with collaborative problem-solving, working closely with providers, partner agencies, and internal stakeholders to drive outcomes that support youth rehabilitation and long-term success.

In her current role, she focuses on expanding placement options, strengthening provider performance, and ensuring the Department’s placement decisions are data-informed, equitable, and responsive to the evolving needs of youth. Mrs. Heaggans remains dedicated to advancing DJS’s mission of providing pathways to success for youth and families through meaningful partnerships across Maryland.

Executive Director, Resource Office

vacant

The Executive Director of the Resource Office for the Maryland Department of Juvenile Services (DJS) manages the department in and out of state residential providers as well as the community-based services. The unit ensures that the department maintains a continuum of services that meets the needs of youth that come in contact with the justice system.